Privacy Policy
Finalized 9.20.24
A Place Called Home (APCH) is committed to respecting the privacy rights of all donors and visitors to our website. The following information details A Place Called Home’s (APCH) collection, protection, and use of the data we receive from donors and visitors to this website.
Our General Policy
APCH recognizes the importance of protecting information we may collect from donors and visitors to our site. Our policy is to use the information we acquire from visitors and donors solely for internal organizational purposes, and we maintain appropriate security measures to keep this information private.
Users can visit the site without revealing any information about themselves. If you choose to give us personal information via the internet for the purposes of correspondence, processing a donation or subscribing to our email newsletter, then it is our intent to let you know how we will use such information.
APCH will remove your name from our mailing list, email list or telephone solicitation list at any time, at your request. We will not sell, rent or trade your name, email address, personal or donor information to a third party. We may share your information with trusted third-party service providers who assist us with mandatory annual reporting, with the explicit instructions that this information remains private and confidential. We may also share your information when required by law or to protect our legal rights.
Email Updates
We use a third-party email marketing party to deliver emails. This company employs techniques for tracking open rates and click-thrus that use email addresses as an identifier.
You will be given the option to remove your name from our email list at the bottom of each email update. And, again, we will not sell, rent or trade your email address to a third party.
Online Donations
APCH’s donation processing systems comply with PCI DSS Level 1 Standards.
Our online donation processor, Classy, a GoFundMe company, adheres to PCI DSS Level 1 compliance and leverages advanced technologies including AWS Virtual Private Cloud. To safeguard your data, they undergo continuous security monitoring, regular independent audits and security reviews, and use robust encryption methods such as AES 256-bit encryption and TLS v1.2, intelligent fraud protections and multi-factor authentication.
Independent external and internal audits ensure the privacy, security and appropriate processing of your information on our site.
Data Security Breach Protocol
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable legal requirements and work to minimize any potential damage.
Use of Third-Party Software
Web browsers tell us the type of computer and operating system our site visitors are using. We’re also able to learn the domain where our visitors come from. We analyze this data for trends and insights.
We also use Google Analytics and Feathr to examine data about our site visitors. These services tell us information about technical aspects of our visitors’ computers and some demographic information. We use this information to improve our content and structure, leading to a better user experience.
We do not receive or request any personally identifiable information from you unless you provide it.
If you would have additional questions about our privacy policy, please feel free to contact us via email at [email protected] or 323-232-7653.